RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

IL Shop ltd.
Attn: Returns
Luleem  
Kfar Etzion, Judea 9091200  
Israel  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange.

EXCEPTIONS    

The following items cannot be returned or exchanged: 

     ●     Opened items     

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

support@israelcart.com